No one wants to be in the position of looking for a collision shop. Automobile accidents are inconvenient, frustrating, and leave you worrying whether your car will ever be the same. While Northeast Collision cannot take away all of the frustration of an automobile accident, we can offer reliable, high-quality repairs with some of New Jersey’s best customer service.
Quality Customer Service
While your insurance company may recommend a repair shop, you have the right to choose the shop that does your repairs. This is very important because you want to make sure you have a quality collision shop handling your repairs. Our commitment to quality customer service begins before we ever start your repairs. As part of our estimate process, we let you know which repairs are necessary, breakdown the line-item cost of those repairs, and then give you a timeline for the repairs. Before we begin the work, you not only know what it will cost but how long the repair will take. Once we begin the work, you can be confident in it. We offer a lifetime warranty on all of our structural repairs and on our paintwork. In addition, we use a PPG water borne paint system that uses computerized paint matching and a down draft heated spray booth. That means that your paint will match your factory paint job and have a professional paint finish.
How We Work?
If you are working with an insurance company to cover the cost of your repairs, you want to be sure that your body shop will work with your insurer. At Northeast Collision, we happily work with all insurance companies. This not only simplifies the process but ensures that you know what costs are covered by insurance and what costs are not covered. This means that you know your out-of-pocket expenses from the beginning.
Since 1974, when we began our business under the name of Frank’s Auto Repair, we have been offering some of the most reliable collision services in the state of New Jersey. To find out how we can help you, contact us today.